Frequently Asked Questions

You can easily place an order through our website. Simply choose your favorite
bouquet, select a size, add it to your cart, and follow the checkout steps to enter
delivery details and payment information.

Yes. Choose your preferred delivery date at checkout on eligible items.

Yes. Add your message during checkout and we will print it on a notecard.

Yes! You can leave a note at checkout or contact us directly — we’ll be happy to
adjust colors, size, or flower types.

Yes! We offer same-day delivery in Boca Raton and nearby areas for orders placed
before 2 PM (EST). Orders received after that time will be delivered the next
business day.

Drivers follow safe-drop instructions when possible or reattempt delivery if needed.

Yes. Select a vase on the product page if available or add one from our add-ons
collection.

Our fresh arrangements typically last between 5–7 days with proper care, depending
on the flower type and environment.

Keep them in a cool place, replace the water daily, and trim the stems every 2–3
days. Avoid direct sunlight and drafts for the longest-lasting blooms.

Preserved flowers are real blooms that have been naturally treated to maintain their
beauty for months or even years. Keep them away from direct sunlight, humidity,
and water. Do not spray perfume or cleaning products near them. Simply dust them
gently with a soft brush or cool air from a hairdryer to keep them fresh-looking.

Contact juliadfl11@gmail.com or 7869754011 within 24 hours of delivery with a
photo and order number. We will resolve it promptly.

Contact us juliadfl11@gmail.com or 7869754011 before your cut-off window and we
will do our best to accommodate.

Preserved flowers started gaining popularity in the early 2000s, as people began
seeking long-lasting alternatives to fresh flowers that could keep their natural beauty
for months or even years without watering.

Preserved flowers are loved because they offer the beauty and elegance of fresh
blooms but require minimal care. They make perfect gifts or home décor that lasts,
and their unique textures and colors often look more luxurious and sophisticated
than regular flowers.

Preserved flowers are real blooms that have been naturally treated to maintain their
beauty for months or even years.
Keep them away from direct sunlight, humidity, and water. Do not spray perfume or
cleaning products near them.
Simply dust them gently with a soft brush or cool air from a hairdryer to keep them
fresh-looking.

Yes! We specialize in bespoke floral designs for weddings, yachts, private jets,
corporate events, VIP services, hotels, and resorts — locally and worldwide. Please
contact us fleurflowerusa@gmail.com or 7869754011 to discuss your vision.

You can email us at juliadfl11@gmail.com or call us at 7869754011. You can also fill
out the contact form on our website, and we’ll get back to you as soon as possible.

We are located at 14390 Biscayne Blvd, North Miami, FL 33181.

Our hours of operation are Sunday through Saturday, from 10:00 a.m. to 8:00 p.m.

Please note that hours may vary on holidays.

We accept major credit and debit cards, Apple Pay, PayPal, and other secure online
payment options available at checkout.

Yes. All transactions are processed through encrypted payment gateways to ensure
your data is completely safe and protected.